1.Introduction and Data Controller
Ospace | Outsourcing Solutions is a business brand operated by DARAN AZZAM CONSULTANCY – FZCO, a company registered in the United Arab Emirates. In this Privacy Policy, “Ospace”, “we”, “us” and “our” refer to DARAN AZZAM CONSULTANCY – FZCO.
Ospace originated in Switzerland and provides outsourced back-office and administrative support to businesses through its UAE operating entity. We are committed to protecting personal data in accordance with applicable data protection legislation, including the UAE Personal Data Protection Law and, where applicable, the Swiss Federal Act on Data Protection and the EU General Data Protection Regulation.
DARAN AZZAM CONSULTANCY – FZCO is the data controller responsible for the personal data you submit through this website. The company holds Trade Licence No. 60635, issued under the Dubai Integrated Economic Zones Authority (DIEZA) within the IFZA free zone, and is registered in the United Arab Emirates.
Registered business address: IFZA Business Park, Dubai Digital Park, Unit 60635-001, Dubai Silicon Oasis, Dubai, United Arab Emirates.
2.Information Collected Through the Contact Form
When you submit the contact form on our website, we collect:
- First name and last name
- Company name (if provided)
- Phone number (if provided)
- Email address
- The content of your enquiry or message
We do not collect personal data automatically through cookies or tracking technologies for the purposes described in this policy. Any technical usage data processed for the operation of the website is kept to the minimum necessary.
3.Purposes of Processing
We process the personal data you submit through the contact form for the following purposes:
- To respond to your enquiry and provide information about our services
- To evaluate a potential business relationship with you
- To communicate with you regarding your request
We do not use your personal data for marketing or advertising purposes without your separate consent, nor do we sell your data to third parties.
4.Legal Basis
Where the GDPR applies, we process your personal data on the legal basis of Article 6(1)(b) GDPR (necessary to take steps prior to entering into a contract at your request) and Article 6(1)(f) GDPR (our legitimate interests in responding to enquiries and evaluating potential business relationships). Where the FADP applies, processing is based on your consent and/or the fulfilment of a contract or pre-contractual steps.
5.Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to personal data is restricted to authorised personnel who require it to respond to your enquiry or to evaluate a potential business relationship.
6.Third-Party Service Providers
We may use trusted third-party service providers to operate our website and to transmit or store communications, such as email and form delivery providers. These providers act as processors on our behalf and are bound by appropriate confidentiality and data protection obligations. The specific providers used are subject to review and may change over time.
7.International Data Transfers
As we serve international clients, your personal data may be processed in countries outside your country of residence, including the United Arab Emirates, Switzerland, the European Economic Area, and the Middle East. Where data is transferred outside these regions, we rely on appropriate safeguards in accordance with applicable data protection laws. The specific transfer mechanisms and recipient countries applicable to your data will be confirmed as required.
8.Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to respond to your enquiry, to evaluate a potential business relationship, and to meet any applicable legal or accounting requirements. Thereafter, your data is deleted or anonymised. Specific retention periods are determined in accordance with applicable legal requirements.
9.Your Privacy Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below. You may also have the right to lodge a complaint with a competent data protection authority.
10.Contact Information
If you have any questions about this Privacy Policy or our handling of your personal data, please contact us at:
11.Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the services we offer. The “Last updated” date at the top of this page indicates the most recent revision. We encourage you to review this policy periodically.